Cannot connect to servers

Hi! I am having a problem with connecting to Infinite Flight servers. I have a full and stable internet connection but the game says: “Your account details couldn*t be loaded to start an online session”! And I don’t know why it does that. Like I had 2 flights today that ran great but now I am supposed to do a long-haul is doesn’t let me play! Please can you guys fix it?

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Continue here!

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Continue above please. Thanks!