Everyone is entitled to their own opinion and review. However, much of the criticism pointed towards ULCCs is not really justified. If you’re the type to throw a hissy fit because easyJet did not give you 2 free bags of cashews, then please read this to understand why.
The ULCC that I flew on had horrible service. No IFE, no legroom, and no free drinks!:
Of course, it’s called an Ultra Low Cost Carrier. The initial ticket only covers the cost of carrying your arse and a small briefcase from point to point. Nothing else.
Think of it as a build-your-own-breakfast (Buffet) in hotel lobbies. You go to the hot bar and get your plate, table and chairs, drink (OJ, water, etc.) and utensils. That’s the initial ticket cost to carry you on yhe plane. You can choose to live with that, or you can add some food to that plate (Purchase more services). You add on belgian waffles, scrambled eggs, donuts, hash browns, bacon, etc. all for a fee. ULCCs operate the same way: You can add on baggage, drinks, snacks, extra legroom, etc.
If you want to go to a formal restaurant to get breakfast, you can pay for all of those at once in a special combo order. This is like the legacy/full-service carriers. You get all the eggs in the basket but they are added on top of the initial ticket cost.
So if you expect to get everything without having to pay anything, then get the full service carrier. If you want the initial cheaper tocket, then don’t complain. If you didn’t pay for it, don’t expect it. They aren’t charities, they are businesses.
I don’t like my ULCC so I will exaggerate every bad thing about them and paste my horrible ordeal all over the internet:
That makes you a Grade A _ _ _ _ (I unfortunately cannot type what I want to say without an angry mob carrying torches protesting). The only time this is balid is if you are mistreated by the flight attendant or you observe or are a victim of malpractice on the part of the crew or airline. Otherwise, don’t whine. It’s not their fault that they don’t give you services you didn’t pay for. So it’s not fair if you take one bad landing that coincidentally happened on your flight then blow it to obscene proportions. It’s not fair that you make generalizations.
Whether you like it or not, you will never get the airline to stop flying as long as the millions of people who rely on ULCCs decide to drive instead of fly.
Many ULCCs maintain decent business practices:
Airlines sub as Ryanair and Spirit have turned around and are trying to improve the pax experience. Many maintain young fleets of fuel efficient narrowbodies. They deliver what you pay for and that’s all I ask for and all that consumers should expect. Spirit isn’t a freaking charity.
So next time you think of posting a hate filled rant about how Ryanair ruined your vacation because your flight didn’t come with a free coke, consider the validity of your complaint.