Can’t login to live

Currently I am currently unable to login to IF Pro, even though I have a subscription. Can someone please help me.

Hello!

If you purchased a new subscription, renewed an existing one or have been signed out for some reason but cannot access your online account please try the following steps:

  1. Sign-in to your online account
  2. Tap on the top right corner to access your account page
  3. Select “Subscribe Now”
  4. Select “I already have a subscription”

If you’re unable to access your subscription after completing the steps above please send me the following information in a private message:

  • Full display name.
  • Callsign.
  • Copy of the purchase receipt.

You can attach the email purchase receipt from your respective app store or simply copy and paste the receipt into the body of your response. Note: All receipts from the Google Play Store must display the order ID beginning with “GPA”.

Sebastian

1 Like

@jjx1223 - i did a quick search in our systems.

You’re most likely signing in with the incorrect Google account… try the one you have that contains “2006”

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