How do you guys n girls recommend dealing with the, how shall we put it, more stubborn pilots? Do you give them what they want? Ignore them? When you get someone not following instruction etc it can really cause a stall in your rhythm. How do the more experienced members handle it to ensure a smooth running of an airfield? You’re going to get them, I know, just wondering what the ideal solution to the situation is. Somewhere like Schiphol with a pilot going to whatever runway he fancies can cause some right drama and I want to create as less as an impact on the more well mannered pilots as I can. Its busy enough as it is there at times lol, especially when I’m doing ground and tower.
Thanks for any advice!