Read the link that British airways is being rated down to a 3 star airline even worse than Aeroflot.
15 Likes
Oh, that canât be good for such a good airline⊠truly not that good đđ
7 Likes
Hey, they are losing it because of their own performance.
3 Likes
Letâs be honest, British Airways is pretty badâŠ
16 Likes
I have to agree with @Emil, BAâs customer satisfaction has drastically deteriorated over the few years
16 Likes
Staff are always lovely on the aircraft. Everything else lets them down. Seats are cramped, you now have to pay for food, entertainment is really poor and you have to pay for seat reservation and so forth. You also canât bring checked bags on short flights with many fares.
If theyâre going to copy budget airlines I really donât know what they expect.
39 Likes
I am with Misha on this. They are trying to turn themselves into a budget airline but expect people to pay more.
9 Likes
I think British Airways should differentiate themselves from LCCs in order to compete by improving their service quality (Target Higher Class market). But not turning themselves into LCCs instead.
I think this is one of the disadvantages if a former LCC CEO becomes a CEO of a Full Service Carrier. They shouldâve known that FSCâs strategy is different than LCCs
If they want to cut costs then itâs okay. As long as the price for the customers is still reasonable to pay. I meant I wonât buy a $500 ticket from LHR-CDG if you are only offered a 2 Star Airline service + You have to pay for everything
7 Likes
@SingaporeAirlines No, for $500 you would get a Business Class fare there and back and have some money for Duty Free.
In my opinion the prices for BA are quite cheap. Business Class to Larnaca and back is only $700. Thatâs very cheap considering a 5hr flight there and back.
1 Like
And lots of legacy carrier are thinking about doing the same thing smh. Haha, U2 will be considered a premium airline in 5 years.
2 Likes
Just an illustration as Iâm not sure the exact price between CDG and LHR. But at least, you got my point right? đ
1 Like
I ve been in three flights of them (long Haul) and the service was terrible, the FAâs were really Unfriendly, and this was 3 years ago.
The only thing that saves the airline is their other aspects, like the IFE or the pilots
1 Like
What is BA doing? Why are they going down. I remembered they used to be part of the KLM, Air France and Lufthansa group. If they donât fix themselves BA will go down under.
Probably is the customer incidents that are happening recently. For example when a time all the airplanes stopped flying to destinations
1 Like
I really hope this happens, they offer nothing more then nicer crew but thatâs because of how they are trained, as others have said they operate basically like a low costs airline so they deserve to have their rating dropped and have you seen how dirty some of their planes are and outdated? We Brits should be ashamed our flag carrier is so đ©
5 Likes
What would you prefer then? Easy jet? A company that isnât even able to fly to America. Or perhaps RyanAir which isnât even British. The only realistic competition is TUI - but even on a bad day, British Airways has better staff, facilities and aircraft than them. And donât even get me started on Thomas Cook. Please do not make such outlandish comments, when people work very hard to maintain Biriths Airways.
British Airwaysâ product has always been consistent for me and I have flown with them all my life. I for one am not âashamedâ or embarrassed to call a really great company and airline my national carrier. So please do not generalise a race, either
3 Likes
Well try fly another airline and you will see the difference, British airways offers much less then Qatar or Emirates. Not to mention they have cheaper prices, I can have my own opinion and you can have yours but the general consensus is people donât like BA.
3 Likes
So what would our national carrier be then? You would rather have a non British airline as our national carrier? I challenge you to name one British airline which is better than British Airways. Also, if you time it right, British Airways can be extremely affordable.
Sorry that you took it as offensive that I disagreed with your opinions
1 Like
Well I donât see any reason to make up stuff, I donât see anything you are saying as offensive but I donât like BA for many reasons and first class? Most normal people use economy so I base my arguments on that, either way the middle eastern carriers are cheaper, have newer aircraft and offer a far better hard product onboard their aircraft. Try flying them and you will see how different it is. Obviously there is no alternative to British airways as a flag carrier but the point is as a flag carrier they arenât very good.
1 Like
I must disagree! A lot of ânormalâ as you say, people can afford Bussines or First. My English teacher went Club World with his family to Miami these Easter holidays when there was a massive offer. He said he got it for nearly half price. I sometimes get to upgrade my flights to bussines to European countries for as low as ÂŁ40. Everyone, pretty much, can afford that.
1 Like