Black screen

Hi! I have a problem. Everytime I open up I.F. the screen just turns black and nothing happens. I have an LG Stylus Plus 2, I have played I.F. on this phone before, and now it doesn’t seem to work(it wouldn’t work even before the Global update). Any ideas of how I can make it work?

What’s your device? Have you tried reinstalling the app? Try restarting your device and let us know if it helps!

Thank you for contacting support!

Our minimum device requirements have recently changed due to the rapidly evolving features of Infinite Flight which require greater device performance and specifications to smoothly operate. To ensure the best possible experience we recommend that a device has at least 1GB+ of internal device memory (RAM). Our mission will be to continually optimize performance, however the bar must be raised with future features in mind.

iOS Requirements:

  • 64 bit device
  • iOS 10 operating system or later
  • Click here to see full list of iOS devices supported at this time

Android Requirements:

  • Android 5.0 (Lollipop) operating system or later
  • Device must support OpenGL ES 3.0

Note: Due to large variety of Android devices there is not a specific list of supported devices. Customers with devices that are not supported at this time will receive a message on the Google PlayStore when attempting to download the latest update for Infinite Flight to advise that the device in use is not supported.

We appreciate your understanding and apologize for any inconvenience.

1 Like

It doesn’t look like your device is in requirement. Sorry about that! ☹️

(Chris beat me to it. 😉)