Being reported at brussels

While approaching Brussels earlier, I have been reported by one of the ATC users. I was reported for not contacting ATC. Again, I play infinite flight in my room which has bad internet connection so it’s not my fault. Maybe I should stop playing in my room? Anyway Now with this report, my grade has drooped down to 2, which made me a sad and stressed out. Also I already contacted him through PM so I really hope he responds soon :(

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Please send a PM to @RTG113 and he will explain everything