Have you ever had a bad experience with an airline? i haven’t had a bad experience, but my friend and his GF did.
Here’s the Story…
so is girlfriend and him were travelling to Mexico on Alaska Air. his GF unfortunately has epilepsy, and had a seizure halfway to Mexico. now Alaska Air being a big airline, you would think they would help. NO! they did absolutely nothing, except give my friend a free drink. this old lady in a walker had to help, because the crew said they were too busy.
After a somewhat decent trip in mexico (both got bitten by a snake) they headed back home (Canada) via LAX. they had to pick there bags up in LAX, and it was raining. their bags show up open, soaking wet, and half there stuff gone. so they went to the Alaska Air counter, and showed the lady the bags. she said “we cant do anything, as this is not our fault. its the TSA’s, or the baggage handlers fault.”
So after they got home, they wrote an email to Alaska Air, with this story. they were refunded, and given to flight vouchers for anywhere Alaska Air flies. the crew were also fired i believe, because his GF could have died.
This is why we will never fly Alaska Air again.