Automatic ATC communication disconnection

Device: iPhone 16 Pro
Operating system: iOS 26

As mentioned, during doing Controller work connection automatically breaks like in starting everything works fine but after some time they were unable to listen my instructions even if i am sending them. While i can able to listen to there instructions but at the same time if i am sending , they are not able to listen to it

Anyone know anything about this??

Hello,are you experiencing this problem in the beta version? Maybe that’s the reason.

:sob: :sob: :sob: :sob: :sob: :sob: :sob: :sob: :sob:

I know this message is intentional :joy: .

Btw its not beta its there on normal version :smiling_face_with_tear:
and it happens almost everytime

So, after this happens, when you leave, is someone else immediately taking your place?

If you have a VPN installed, make sure it is off while you’re using IF. I’ve had the same thing happen when I forgot to turn my VPN during controller sessions on TS

No, no one is taking my place i am able to listen them and at the same they are able to communicate to me but the only thing is they are not getting my instructions :sob:

But yeah there are some instance in which I am able to see and listen another controller instructions, and the pilots are also following it. But they are not able to hear mine. :sob:

No VPN is installed on my device. and it havens on any type of network like i have tested it on my network as well as college wifi :sob:

Is it just your device or does the entire just go dead?

I dont really know, it happens with me atleast

Staff or Mods please help ! @captain_omer

Hello!

This usually happens due to a connection desynchronization between the controller client and the IF servers.

At the beginning, everything works normally, but after some time the controller can still receive aircraft instructions, while outgoing instructions stop being received by pilots.

Common causes include:
• Unstable internet connection (packet loss / brief drops)
• iOS background or network restrictions
• VPN / Private DNS enabled
• App running too long without refreshing the connection
• Rarely, a server-side sync issue

Try these:
• Restart IF and reconnect as controller
• Disable VPN and set Private DNS to Auto
• Ensure Infinite Flight has full background activity and network permissions
• Avoid switching apps while controlling
• Try a different network (Wi-Fi > mobile data)
• If possible, test on another device or iOS version

If the issue keeps happening consistently, it’s likely not user error but a backend or client sync bug.

Thankyou for your response!

It occurs everytime even when using 5G.

I am just a normal user. If its happening on my device then the same should happen on other device. which is not the case

No VPN is being used anywhere

Even if i just start now, it occurs within 5min of starting controlling

Yeah, this might be the case :sob:

No one from staff is helping me @ifatcmods

Can you please help me @Dan

Hi,
Probably best not tag Dan and the IFATCMods as they won’t be able to help.

If you’re not getting answer here, then try emailing support at [email protected]

yeah, noone is answering