Audio broken

Hi, my audio for IF has stopped working (my volume is up in if settings and iPad settings). If anyone could alert me to what the cause of this is, please do.

What iOS version are you using?

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Make sure to higher the SFX and ATC volume in settings. Go Settings —> Audio

Also, did you happen to mute your ipad?

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Latest IOS, volume is up in IF settings.

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Have you left the app and come back?

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I’ve tried restarting my iPad e.g.

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Check the little button on your ipad. It’s the “mute” button. Make sure its not showing an orange colour. If it is, just switch it up and the sound should be back.

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My volume works on things like Spotify, it’s just IF.

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Do you happen to be using the lates IOS update?

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Ah, I’m not on BETA. IOS 12.4 is what I’m on.

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I recommend deleting and then installing IF again. However, you would lose all your replays.

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Restarting your device should fix the issue, you’re probably experiencing sound issues with your device.

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Tried restarting, didn’t make a difference.

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He already confirmed that he didn’t have it on silent.

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Silent mode is off, I’ll try deleting IF. Givd me a couple minutes.

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Alright, report back what happens after you delete and re-install Infinite Flight.

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There’s no physical button.
Swipe down the control center and look for a highlighted bell in red.

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I’ve deleted and reinstalled IF, the sound is now working, thanks for your help.

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No worries, Glad we helped you solve your problem.

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