I have noticed recently that whenever there is an issue of any kind relating to any area of infinite flight, the default response is to contact @moderators. I have also noticed that there will sometimes be topics saying that the group hasn’t responded to them to which the default response will be they are busy and they will respond whenever free.
I then thought about what moderators have to do in a day. This list includes but isn’t limited to:
- Moderate Topics on the IFC
- Moderate the IFATC Discord Server
- Moderate the IFVARB
- Handle Appeals
- Handle ATC complaints
- Handle App complaints
- Settle Disputes in PM’s
- Moderate the skies of Infinite Flight
That list can get pretty hefty for them to handle and of course, I can’t speak for them but it sounds like a lot. I propose that there is a group that can handle ATC complaints on the forum to take at least a little load off the moderators.
Internally, all issues we have in IFATC or questions would be handled by an ATC Supervisor. If need be, it would be escales to moderators but usually primarily, Supervisors handled it.
Since a few members already have the IFATC Supervisor tag on the forum, maybe there could be a group of them that handles ATC complaints. Of course moderators would still be a part of that group but the load could be lifted.
How do you guys feel about that?