So, I was preparing to depart St Maarten bound of New York JFK in a Jetblue a320 and i wanted the request pushback and i kept getting repeated messages of " Jetblue 1688 please contact ground" and i didnt even have the ground channel at TNCM as shown down below.
after the repeated messages of contacting ground i got ghosted and disconnected.
it wasnt the ATC’s fault (which was @Ben_C at the time)
so could someone tell me why this was happening?
That’s the reason then. I assume you’re on a 32-bit device, which means you’re unable to get versions after 20.3. There’s nothing you can really do
I assume you were given “unable to communicate” as the report. If it was a level 2 or 3 violation though, you can contact appeals and they will reverse it assuming you didn’t do anything else reportable
Just to let you know TNCM does in fact now have a ground frequency in Infinite Flight with one of the most recent updates. So there is a ground frequency and you will be able to see it if you have the latest update which the OP didn’t, therefore can’t access or see the ground frequency.