ATC Issues

Support
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When using ATC at busy airports the pannel flashes and makes it difficult to ask permissions or give responses. Is this a server issue or an issue with my ASUS tablet?

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2

Hello!
Not sure exactly what you mean, what panel is flashing that shouldn’t? You wouldn’t have a picture or video?

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Does the panel usually flash on and off?

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I would recommend checking your wifi first. It does happen when your device is extremely slow.

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The panel I’m talking about is the question and response panel that pops up when using ATC. It’s on the left side of the screen when the radio/microphone is pushed. Will send video next time it happens.

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No…only at busy airports.

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Let me try and understand what you are saying. When you open the ATC panel, it flashes open and closed? If it’s only happening at big airports, it’s possible it’s your settings. Turn everything down and then try again. Performance is a possible cause for this.

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Does the whole panel flash? Or what exactly is happening? Are you saying the whole panel is flashing in the same way the headset are when getting a command from ATC?

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10

Yes that’s right…I will adjust my settings and see if that helps. Thank You.

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11

This is probably your tablet. When I had the Galaxy S5, the same happened to me. I have got the Galaxy S8 now and that doesn’t happen anymore.

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If you’re talking about as a pilot, remember that there are some things for which you’ll see a flashing headset but have nothing to acknowledge. This happens whenever ATC sends a broadcast message (e.g. “expect delays”, “request takeoff when first in line”, “closing in 5 minutes”, etc).

The reason you see it at busy airports is coincidence, not causation.

The busier the airport, the more likely the controller will have to announce expect delays or consistently say “stop asking for takeoff when you can clearly see you’re 8th in line you…ahem”. Anyway, if that’s what you’re talking about, that’s why it flashes.

If you’re talking about something on the ATC side, we need a less-vague description.

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I can confirm what shrek1 says. I encounter the same thing sometimes on busy airports. What happens is for example when you want to answer ATC, you open the communication window and the window and the text in it starts to shiver. It seems a bit like you want to try to read a book on a bumpy road.😊

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I am talking as a pilot and it’s the panel of requests/ instructions that I’m talking about. I believe it’s my tablet that is causing the issue.
Thank You.

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Can we get more of a device description?

@Shrek1 I asked you earlier to turn down the settings. Did it work?

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Just reduce the airplane count to low and anti aliasing off. Should do the trick. Happened with me too.

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ASUS ZenPad 8.0. It has 2 gigs of RAM so it should be ok. I did adjust my settings and it has worked for now. I am looking to upgrade device soon. Thanks for the help!

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Awesome! Be sure to check the correct solution so that this can be closed. Glad I could help

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