ATC connectivity issue TS1

I am having some difficulties connecting to vacant ATC it loads fine but then screen shows nothing and no one can contact me. This issue began yesterday so tonight I uninstalled and reinstalled the app and still nothing. image this is what I see. Any help would be greatly appreciated.

Cheers!

Respectfully

Andrew

I think @Tyler_Shelton can help.

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Thank you, first time this has happened lol.

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This has been solved before by @Tyler_Shelton doing a Server reset… He should be with you soon! I had the same problem and the server reset helped me :)

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Thank you for the input. :)

Cheers!

Has this been fixed yet?

If not, the issue you’re experiencing is because you and another user connected at the exact same time, and the other user made the connection to the server quicker, thus granting him rights to an air traffic controller. A good way to know if this has happened to you is to check for three (3) small dots in the airport description per say. This shouldn’t happen again, but if it does, just know thats why.

Someone must be quick on the draw lol. Ive gone to three seperate regions but the same issue keeps happening. But I do ensure positions are opwn before taking positive control ive had other controllers beat me to the punch before. Also no it has not been solved yet but im in no rush time is time.

image no way I have this bad of timing, im an NCO though lol

Like I said, Tyler will reset the server soon… Thanks for your patience :)

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No worries here, I got plenty of time.

Thanks you for your patience!
Our developers have been notified of your issue and will reset the server as soon as possible.

Apologize for the inconvenience it may have caused you.

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No worries, thank you for the response.

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I’ve been informed that a server reset is underway and that you should be good to go very soon! It would be great if you could report back if it resolved your issue!

Thanks!

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I will definitely post an update on the staus. Thank you for the expeditious help.

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Looks like something did the trick, I am connected again. =) Thank you for the assistance see you all in the IF skies!

Cheers!

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Happy to hear! See you around.