Assisting Users in Distress

Recognizing distress or suicidal behaviors within a community can often be difficult and a bit overwhelming. You can help with quick thinking, compassion, and accessible resources for those in need.

Individual safety and well-being is a top priority at Infinite Flight. Here is how you can be a helpful co-pilot!

Recognizing Distress

  • Talking about suicide
  • Lack of hope for future
  • Saying goodbye
  • Withdrawing from others
  • Self-destructive behaviors

These can all be signs of distress and often come with subtle cues that may trigger an alarm of someone in need. While the list of warning signs is endless and may come in many shapes and forms, all threats should be treated as serious. Those closest to the individual who regularly engage with them are most qualified to recognize these signals and sudden changes in behavior.

Assisting Those in Distress

It is okay if you feel overwhelmed with the situation and don’t know what to do. If you do not have a direct relationship with the individual, encourage them to confide in someone they trust. This is often a family member or close friend. You can also direct them to available resources where trained professionals in their region can assist.

If comfortable, listen and engage with empathy and an open mind. People navigating difficult circumstances, feeling suicidal, or in distress often want to be heard and understood. Remain supportive, do not pass judgement, and acknowledge their concerns.


United States

National Suicide Prevention Lifeline: Call 1-800-273-8255 (TALK)

Crisis Text Line: Text “HOME” to 741741


Crisis Services Canada: Call 1-833-456-4566 or Text 45645

United Kingdom

Samaritans: Call 116 123

Global Helpline Database

The International Association for Suicide Prevention Global Database

Supporting Yourself

Assisting someone in distress can often trigger your own emotional response that should not go unattended. Talk to someone, reflect, or utilize one of the resources below to help navigate the effects of helping someone else through a crisis.

Suicide Prevention Lifeline - US
National Suicide Prevention Alliance - UK

Infinite Flight cannot offer direct crisis intervention. Individuals experiencing a crisis or assisting others in distress are encouraged to seek immediate assistance from a mental health professional or anonymous aid through one of the above resources.