Apple store payment error

Hi I encounted this problem today I was buying a subscription for my own account but while making the payment the device made me varify my account I did and the payment went on, but here is the problem the subscription was given to a new account

Instead of my old account is it possible to move the subscription to my current account and delete the new account That is falsely created.
There is my original account
I Really need this problem solved!!!

1 Like

A member of staff can do this for you. Hang tight and it will be sorted.


Hey Tommy!

I’ve transferred the subscription from the system generated account to your primary one now.
Just make sure you restart everything, then sign back in and you should be good to go!

Feel free to send me a message if you encounter any further issues.