Hi all. Im trying to download IF again and the google play store wont let me. Anyone know why this might be? The phone should be able to run IF as its new. I have attached a screenshot.
All help appreciated!
Hello,
What device are you using to try and download the app?
1 Like
Hi,
Im on a samsung galaxy A13.
1 Like
It says on the screenshot that you posted that the app cannot work for the device.
I don’t have the same device so I’m not sure why.
That device is unfortunately not running a 64-bit version of Android, which is one of our requirements.
There are one variant of the A13 that does which has the model name SM-A136S, but that would the only one. And based on your issue, your device is not a SM-A136S.
1 Like
Ah that is a huge shame. Im assuming there is no way to update the processor on phones without opening it all up?
It’s not a matter of hardware. That’s probably 64-bit on your device.
It’s the OS version that Samsung have decided to put on your device.
In all honesty, this is a typical Samsung thing to do that makes absolutely no sense to us. There’s several devices like yours that are equipped with a 64-bit chipset but with the software being 32-bit. Bonkers if you ask me…
To our knowledge, there’s no way of circumventing this…
2 Likes
Ah that is a shame. Thanks anyway!
1 Like