App wont load

Hi fellow Virtual Pilots and Virtual Atc, i have a problem my IF app wont download the data required to open the game so that i can be able to fly, kindly helpe with ideas, my sub ended on 25th dec and i have renewed today only to find this problem, when downloading it wont go past 0% and my internet connectivity both router and mobile data are very strong

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Did you restart your app and device? If you leave the app while the flight is loading I have found the flight will not load.

I have even uninstalled and reinstalled the app