App Spontaneously Quitting

Alright, I will attempt that, but I have done it with it OFF in the past with the same result.

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Since a quick reinstall worked for a while, would you consider reinstalling it again? Also you can restart / reboot your device if there is no changes happening.

Also, how long time ago did IF crashed the first time in your device during your long haul, before reinstalling IF?

Hey @Kuba_Jaroszczyk,

So this was my second flight after reinstalling, the first one last night went without issue WMKK-PHNL. Do you think its worth deleting and reinstalling less than 24-hours since I did it?

On other occasions, my device would quit anywhere from 9-11 hours in flight. It typically crashed when I was 2-hrs away from my destination.

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Does your iPhone 6s overheats during long hauls?

Did your device lag before crashing? And did you switch to tower view mid flight?

@anon7075715,

Nope! Absolutely no lag beforehand, so it was completely unexpected! I was with tower all along as I was doing pattern work.

@Kuba_Jaroszczyk,

my device doesn’t overheat for long hauls. When I go to sleep I do the following:

Graphics: FAST / LOW / AA OFF / LFR CHECKED
Brightness: LOWEST
Plane Count: LOW
ATC: Not tuned into any frequency
View: Locked
Interace Timeout: 2 secs
Hide status bar: on
Enable Automatic Low Power: Checked
Hide Airplane Names & Dots: Checked

I have flown a lot with IF so I definitely give my device a break on long hauls. Thanks for your continued assistance!

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General tips regardless of device:

  • Turn Limit Frame Rate ON (box should be ticked) if you notice that your device tends to heat up or if you are experiencing lag. A device that heats up too much is more likely to suffer performance degradation which could lead to lag and app crashes.
  • Infinite Flight doesn’t take up a specific amount of storage, it can change depending on the area you’re flying in etc. We therefore recommend that you always have at least 1GB of storage available on your device.
  • Before longer flights, it is advised to reboot your device and close any apps running in the background to enhance your experience.
  • It is possible to fly and charge the device at the same time. The key to this is to use less power than being charged. One way to accomplish this is lower your screen brightness and ensure Infinite Flight’s low power mode is enabled.
  • Disable active ad or message blocking apps
  • Don’t modify, “Root”, or “Jailbreak” your device
  • Use a strong WiFi network within a relatively close proximity to your device
  • Lower Infinite Flight graphics and performance settings
    • Lower the Rendering Resolution setting
    • Lower the Rendering Quality setting
    • Disable Anti Aliasing

General iOS tips:

  • One great thing to do before launching Infinite Flight, is to perform a soft restart of the device. This is a quick and reliable way of making sure your device is operating at peak efficiency. This is done by holding down the power/lock button until you see “Slide to power off”. Then hold down the home button until you’re returned to the home screen. For iOS devices without a Home button, a restart is recommended as the soft restart feature does not exist on those.
  • Make sure you don’t have “Low power mode” on your iPhone. If you have, the battery icon in the top right corner is yellow. This can be deactivated from Settings -> Battery, or from “Control Center” depending on how you have it set up. Having “Low power mode” enabled while using Infinite Flight could result in a performance degradation.
    Note : This is not the same as “Low power mode” in Infinite Flight. This is a device function.

Be sure you and @RoyalJordanian have done all of the following.

Hey @anon7075715 – that was thorough, thanks!

I especially am careful to reboot my device, close all background apps, charge at the same time, and reduce all graphics, brightness, activate low power mode, etc.

I actually have done all these things for every flight on IF I take. Thats why I am confused as to why it’s happening. My device may be older, but my friend’s is a brand new iPhone X and the same exact thing occurred.

There might be an error log in my phone if I look hard enough. If devs are interested I can share it with their help.

Thanks again, @anon7075715

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Odd, did this start after 19.1?

@anon7075715 – yeah, occurred with update. It was smooth sailing before. I used to fly a few short hauls a day, capping it off with an evening long haul. I’ve been more hesitant to fly with the issues I’ve faced, hopefully if it is indeed an issue it can be resolved.

Do you have the latest version of the iOS in your iPhone?

Maybe your device is just getting too old for IF. Disclaimer: This might not be the case.Just a theory.

@Kuba_Jaroszczyk yeah – latest iOS installed.

@anon7075715 that is indeed possible! Wouldn’t explain it happening to @RoyalJordanian. There are actually a handful of us in our VA experiencing the issue…

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Ok everyone, we are making a lot of suggestions and to the point of throwing out everything and repeating items.

I understand that it happened to two pilots at the same time. How come others didn’t? It could be a coincidence.

  • Does it happen with every flight of the same length? I see the 12 hour flight was without issue. Were settings the same, was IFA running on both?
  • As others have said, it could be that the graphics needs to be lowered. Anti-Aliasing and limit frame rate can really make a different over time on your device’s resources.
  • Reinstalling can help but if it happens again it usually points to your settings.

It is pretty difficult to troubleshoot a one or two time crash. All we can do is give some guidelines but it may involve some trial and error as every device is different.

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@Chris_S

  • Does it happen with every flight of the same length? I see the 12 hour flight was without issue. Were settings the same, was IFA running on both?

Length doesn’t seem to have a correlation in my case. On my device IFA was running, on my friends device there was no IFA

  • As others have said, it could be that the graphics needs to be lowered. Anti-Aliasing and limit frame rate can really make a different over time on your device’s resources.

Noted Mine are low with the exception of Anti Alias being on at time of app crash

  • Reinstalling can help but if it happens again it usually points to your settings.

have done this, can do it again. Am running the newly released iOS on my device

Thanks for the feedback everyone. I’ll continue to report back through my testing.

Cheers!

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This may be the cause. Does @RoyalJordanian and other members of your VA have the latest iOS as well?

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