App keep crashing after 19.4 update

hey guys so recently i just updated to 19.4 when i try the A350. my app keep crashing several times. do you know the solution?

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What device are you on?

What are your graphics settings?

When/where does it crash?

Describe the crash?

Have you rebooted and/or reinstalled the app?

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i use iphone 6 with low graphics app crashed when spawning at VHHH around 30 minutes ago. when i push back suddenly app crash. i’ve reset my phone, reinstall the app and clear. catche. just fix the problem. but i have another problem. i think its a bug on the sound

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well, the app is crashing again 2x

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I’m having the same issue. It crashed before the update but not as much as the new update, but I can’t even take off with the app closing on me. I’ve put the settings on medium.

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Do you have any 3rd party apps.

Can you give a screen shot of your graphics settings?

How much free space do you have?

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Yes i have IFAssitant


Thats my iphone storage

Graphic setting

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There is a known issue with iOS where lower memory devices may result in a crash. Try killing everything in the background before the flight.

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SO anything that isnt an iPad Pro or iPhone 11 is basically useless right now. If that is the case than consider my IF days done (and it isnt IF’s fault) I know the devs went through a lot of optimization to make IF run smooth on iOS13 but it long flights are able to be done at all on the device then there really isnt any point of having IF pro at all. Even with background apps closed my the 2018 iPad has over a 50% chance of crashing IF. I know enough to say that this will never be IF’s fault but at this point what is the purpose of having IF if you cant use anything for longer than 4 hours?

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I’ve tried what chris said, but i still not working

I flew OTHH-EGLL this morning and when it already 2.30. App crashed. Maybe bcs of my iph 6 or 19.4 update? I’m not sure

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This is what happened to me seconds before landing at WSSS.

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Here’s my story of A350 app crashes with all the info

1st. Finnair A350 from HEL-SIN. Took off, got to cruise, no third party apps running, when I got back from school my iPad was off because IF had crashed. Went back and checked the replay to make sure my plane didn’t crash. I was about 7 hours in.

2nd. Evelop A350 from CUN-MAD. Same thing, I took off, went to school, no third parties, came back, descended, and about 8nm out from the airport the app crashed. Settings for both flights are below.

I am on an iPad 2018

Graphics on high
Airplane count medium
Anti-aliasing on
Limit frame rate on

App is crashing at any stage of the flight, but most often on final

App quits and sends me to iPad home screen, no freeze, just sudden quit

Rebooted my device before flight. Not reinstalling because I don’t want to lose replays.

This is very frustrating as it is becoming difficult to complete longer flights, even on newer devices, without the app crashing.

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Do you know if infinite flight has started using more ram than before? As there is significantly an increase in crashes since the recent update.

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The answer is right under your nose:

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So would the term “hot fix update” apply here?

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Yes, but i can’t say when at this point. Trust me, we really want to get this fixed and pushed as soon as possible. But we’re not there yet… It’s truly painful to read about these crashes.

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Thanks, this makes me feel better that you guys are listening and trying to fix it. Thanks for all the hard work.

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better progress on my A350. the app crashed on final. so i just clear cache every maybe 30 minutes. hope developer can fix it soon 😁

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This is the last month of buying live for me because I’m leaving for basic training. Hopefully things will be fixed. Thank you for all your responses

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I applied all you wrote, keep crashing tho, it’s the 4th time I uninstall IF in 2 days