Was flying Narita to Incheon. This hasnt happened before. Not sure what went wrong. Really disappointing, I was enjoying that flight.
Please move to #support.
Seems like an in app issue.
On a second note, how much RAM does your device have as IF uses a good amount and some devices “kill” apps that use too much RAM
You’re going to need to provide more information so we can help you figure out what went wrong. 🙂
Unfortunately that happens for various reasons, however, posting just to complain about it doesnt help the situation! If there were things that happened that seemed like a glitch, it’d be good to post more information about your device, what you were doing and what may have caused it.
Could you please provide more details.
• Device Info and Operating System
• Infinite Flight build installed
• Available storage
Many issues can be resolved by simply updating your operating system, restarting your device before flights, keeping background apps to a minimum and ensuring you have limit frame rate enabled.
Sorry thought I had posted in support
Latest iOS and app update
12 of 32gb free
Had device on flight mode with no background apps open
Latest iOS, which build?
Sorry what do you mean by build?
Which number? 11.3, 11.4, 11.4.1?
There’s also users on beta iOS12.
I have the latest, 11.4.1
I would assume it’s just a random occurrence, unless it continuously happens I see no problem as time to time apps crash.
Okay thanks for the update. Did you have any apps running in the background at all? Did you perhaps have a charging issue or did a message possibly come through on your phone?
Reason I ask is, I was having issues where AT&T was sending me texts even though I don’t generally get messages on my iPad. That kept pausing the app when I was sleeping and sometimes I would wake to find the app was force closed by the device. It was a device issue and not an issue with Infinite Flight in itself.
No other apps running and device in flight mode. I didn’t clear ram before flight though which I usually do. Was charging during the flight. ’
Nothing happened, it just crashed and restarted the phone.
Oh one other thing, do you have portrait orientation locked?
Nope, never have that locked
Oh your phone actually restarted. Hmmm, I would say that it was probably a culmination of not restarting and something else happened on the device end. Do your apps automatically update when connected to WiFi?
No I have auto updates set to off
Last thing to check and then would you mind trying to reproduce this issue again?
Have a look here and let us know if this is selected on (low power mode in device settings):
No that’s turned off - although it was around the point where you get that ‘device sufficiently charged’ message coming up while charging. However this hasnt caused an issue before.
How should I reproduce?
Just sent you a PM. Let’s continue there and then we can share relevant information here later.