App freezing more often

Something interesting has been happening recently. I’d notice my app freeze during the flight for a pretty long time (maybe 15 seconds?) and that would get me disconnected from the live server for a few moments. On a few overnight flights (including the one I’m about to finish) I find myself disconnected from the live server after waking up, suspecting the app froze long enough to disconnect me completely from the live server for the rest of the flight.

Am I the only one? Is this a memory issue? I’ve recently started seeing this happen more often after (1) going to the extreme and factory resetting my device a few months ago to minimize app crashes on long haul flights and (2) slowly adding more pictures onto my ipad.

Somehow when I’m around to keep an eye on the flight I’m able to get the device to snap out of it and continue flying on the live server. Am I the only one dealing with this? It’s a very new, recent thing (started a couple days ago, this has happened on two overnight flights as I slept).

It depends on your device such as ram, storage, internet and so on. What iPad do you have? Older iPad tends to have more issue than the newer one.

This also belongs in #support

I use the iPad mini 4.

Okay, iPad mini 4 came out in 2015 so somewhere between old and new. How’s your memory doing? Half-full? Is internet connection stable? is RAM good enough? There are lots of reasons behind it.
Here are some tips below and hopefully possibly to fix an issue. If the crash stills persist then let us know and we will try it again.

Quote from schyllberg:

What do I do if I experience app crashes or lag?

General tips regardless of device:

  • Turn Limit Frame Rate ON (box should be ticked) if you notice that your device tends to heat up or if you are experiencing lag. A device that heats up too much is more likely to suffer performance degradation which could lead to lag and app crashes.
  • Infinite Flight doesn’t take up a specific amount of storage, it can change depending on the area you’re flying in etc. We therefore recommend that you always have at least 1GB of storage available on your device.
  • Before longer flights, it is advised to reboot your device and close any apps running in the background to enhance your experience.
  • It is possible to fly and charge the device at the same time. The key to this is to use less power than being charged. One way to accomplish this is lower your screen brightness and ensure Infinite Flight’s low power mode is enabled.
  • Disable active ad or message blocking apps
  • Don’t modify, “Root”, or “Jailbreak” your device
  • Use a strong WiFi network within a relatively close proximity to your device
  • Lower Infinite Flight graphics and performance settings
    1. Lower the Rendering Resolution setting.
    2. Disable Anti-Aliasing.
    3. Lower the Rendering Quality setting.
    4. Lower the Texture Quality setting.
    5. Lower Airplane count.

At any point if you’re experiencing decreased performance, “Limit frame rate” should always be ticked. This setting can have a great negative impact on performance unless your device is considered high performance.

General iOS tips:

  • One great thing to do before launching Infinite Flight, is to perform a soft restart of the device. This is a quick and reliable way of making sure your device is operating at peak efficiency. This is done by holding down the power/lock button until you see “Slide to power off”. Then hold down the home button until you’re returned to the home screen. For iOS devices without a Home button, a restart is recommended as the soft restart feature does not exist on those.
  • Make sure you don’t have “Low power mode” on your iPhone. If you have, the battery icon in the top right corner is yellow. This can be deactivated from Settings -> Battery, or from “Control Center” depending on how you have it set up. Having “Low power mode” enabled while using Infinite Flight could result in a performance degradation.
    Note : This is not the same as “Low power mode” in Infinite Flight. This is a device function.

General Android tips:

  • Make sure you have Android Battery Saver disabled. Having this enabled can cause a lot of degradation in terms of both storage, performance and network.
  • Newer Android devices may work fine with Anti-Aliasing on. Turning this off can help performance for older/less powerful Android models.
  • Some devices (ie Samsung) may have a Game Tuner app to enhance the performance of games. While some users have not seen an issue there is a number who have. It is best to run IF by itself instead of through a game tuner.

If none of the suggestions above helps:

As a final resort, reset the device to factory settings. Be sure to back up all important data on your device first.

RAM should be 2G and since I’d resetted my device a while ago storage isn’t a problem. The difference between then and now is I’ve slowly started adding more pictures/videos/apps to the device, and there are more replays in the app than before. I’d followed all of those tips by schyllberg and had always had my device graphics at medium, never changed that part.

Maybe I need to dedicate the device to the app only? idk

How much memory did you used up?

26.4 GB out of 64 GB with IF growing to 7.28 GB in size and photos taking up 20.3 MB of storage.

It happens to me for over 5 minutes sometimes.

Hey,

Chances are, your device has less than 2GB of RAM (Memory available). When you have apps running in the background things like that, it will limit how much memory your device has to play with to keep it running smoothly. I’d suggest closing anything & everything that is not needed to run whilst playing IF to ensure your device can use as much of that 2GB memory as possible.

My device has 4GB of RAM available but when I start to open apps and other things going on my phone, I have between 1.5 and 2GB of memory left, see what I mean?

My device has 2GB of RAM I researched this. It’s a recent problem though, this wasn’t happening before. But it actually just occurred to me that I recently updated my iPad to the latest software version. That could be what started all of this. If that’s the case, gosh:/

I see it happen, but when I’m monitoring the device it sorts itself out. Two of my long-haul flights got disconnected from the Live Server while I slept because of long app freezes during the flight. When it rains it pours huh.

Your best bet is to set all of your graphics to low especially on those overnight flights when high/medium graphics are unnecessary. At busy airports you will probably need to lower the aircraft count as well.

Reality is I probably just need to buy a new device.