App crashes...again

Well i am just casually doing a flight from Gatwick to Innsbruck, from the gate into the air its uneventful then after leaving UK territory (not their airspace) at approximately 22,500ft, the game freezes for about 7-12 seconds then… app crashed.

Then i tried to catch up to my friend who are flying with me, taken off from AMS, well uneventful too until we both descended and started to approach Innsbruck, at about 19,500 or so feet, app crashed…again.

Before you ask here is my phone specs

Realme C2
2GB RAM
32gb rom (2.03GB remaining at the time of app crash)

4 Likes

I’d suggest a restart of your device. Have you also cleared your scenery cashe?

Again, I’m no expert to solutions but these are what I can think of.

Thank you for contacting support! We are here to help you have the best experience possible and ask that review the information below to better troubleshoot your experienced lag and crashes. Below are some basic steps taken that may help resolve the issue:

  • Keep as much unused internal device memory (RAM) available. 1GB is the recommended amount
  • Android: Change device display resolution
    • Settings > Display > Display size to Large, Larger or Largest.
      • Some devices will offer to change Display Resolution instead, set that to the smallest possible.
    • Ensure Text to Speech (TTS) is enabled
  • Disable active ad or message blocking apps
  • Don’t modify, “Root”, or “Jailbreak” your device
  • Use a strong WiFi network within a relatively close proximity to your device
  • Lower Infinite Flight graphics and performance settings
    • Set Rendering Quality to Fast if Best and Good options have not improved your lagging or crashing
    • Set Texture Quality to Low
    • Disable Anti-Aliasing (make sure it is off)
    • Enable Limit Frame Rate (make sure it is checked on)

If you try everything above and still have trouble, check to make sure you have the latest firmware update available for your device installed. Lastly, we recommend you delete the app, restart device power, then sign into the same account used to purchase the app originally to reinstall.

5 Likes

Not yet, i dont do those often.

1 Like

Will try Chris’s solution and test it

I already did all of the recommendations, no crashes so far but ill do a long haul later to see what will happen

1 Like

Update

Now i did a short hop around Dublin that lasted for almost 30 mins, i can say that the performance drastically improved! Thanks everyone that helped me to solve my problem.

Note: still havent tested with a long haul flight

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