App crashes after momentary loss of connection

Hello. First of all sorry if this topic is repetition of another.

After the last update releasing the HD scenary I have noticed that Infinite Flight does not keep without Wi-Fi when cruising. I mean a quick loss of connection and reconnection the next minute. The app crashes when it loses reconnection and makes it impossible to reconnect when Wi-Fi comes back. Not even the quick shortcuts screen of Wi-Fi, GPS, Bluethoof, etc. appears when I pull up and down.

I have Infinite Flight in version 19.03.1
Samsung Galaxy Note 2014 Edition Tablet (SM-P601)
Android 5.1
3 GB RAM
16 of storage.

Can you help me solve?

Note: when the app crashes the only solution would be to press the power button briefly to force the device to restart and thus missing the flight.

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Alright, when you are flying, are you near the WIFI / connection source?

Yes. I have also restarted my router. Today happened when the power went out and came back soon after. It was fast in seconds, but enough for if to hang.

I hate to be picky, but how fast is your WIFI?

This may help but I don’t know since you said it was a connection issue. My only suggestion is to make sure you have a strong reliable WiFi connection.

App Crashing Info

What do I do if I experience app crashes or lag?

General tips regardless of device:

  • Turn Limit Frame Rate ON (box should be ticked) if you notice that your device tends to heat up or if you are experiencing lag. A device that heats up too much is more likely to suffer performance degradation which could lead to lag and app crashes.
  • Infinite Flight doesn’t take up a specific amount of storage, it can change depending on the area you’re flying in etc. We therefore recommend that you always have at least 1GB of storage available on your device.
  • Before longer flights, it is advised to reboot your device and close any apps running in the background to enhance your experience.
  • It is possible to fly and charge the device at the same time. The key to this is to use less power than being charged. One way to accomplish this is lower your screen brightness and ensure Infinite Flight’s low power mode is enabled.
  • Disable active ad or message blocking apps
  • Don’t modify, “Root”, or “Jailbreak” your device
  • Use a strong WiFi network within a relatively close proximity to your device
  • Lower Infinite Flight graphics and performance settings
    1. Lower the Rendering Resolution setting.
    2. Disable Anti-Aliasing.
    3. Lower the Rendering Quality setting.
    4. Lower the Texture Quality setting.

At any point if you’re experiencing decreased performance, “Limit frame rate” should always be ticked. This setting can have a great negative impact on performance unless your device is considered high performance.

General iOS tips:

  • One great thing to do before launching Infinite Flight, is to perform a soft restart of the device. This is a quick and reliable way of making sure your device is operating at peak efficiency. This is done by holding down the power/lock button until you see “Slide to power off”. Then hold down the home button until you’re returned to the home screen. For iOS devices without a Home button, a restart is recommended as the soft restart feature does not exist on those.
  • Make sure you don’t have “Low power mode” on your iPhone. If you have, the battery icon in the top right corner is yellow. This can be deactivated from Settings -> Battery, or from “Control Center” depending on how you have it set up. Having “Low power mode” enabled while using Infinite Flight could result in a performance degradation.
    Note : This is not the same as “Low power mode” in Infinite Flight. This is a device function.

General Android tips:

  • Make sure you have Android Battery Saver disabled. Having this enabled can cause a lot of degradation in terms of both storage, performance and network.
  • Newer Android devices may work fine with Anti-Aliasing on. Turning this off can help performance for older/less powerful Android models.
  • Some devices (ie Samsung) may have a Game Tuner app to enhance the performance of games. While some users have not seen an issue there is a number who have. It is best to run IF by itself instead of through a game tuner.

I understand the importance of the quality of the connection you mentioned. But while it is not normal for this to happen often, a power outage for seconds causes it.

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I already do these steps on a flight, especially longer: Decrease screen brightness, restart the device before the flight, limit performance to save battery, etc. In addition, the tablet is used only for Infinite Flight, with a minimum of unnecessary apps installed. Everything else I need to use on my smartphone.

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Please make sure your device supports OpenGL ES 3.0. If you have any further issues, please share what device you are using.

-Schyllberg

Is correct. My device supports OpenGL ES 3.0

Samsung Galaxy Note 2014 Edition Tablet (SM-P601)
Android 5.1
3 GB RAM
16 of storage.

Has this issue occur more than one time after losing connection mid-flight?

Yes. Today this morning in flight of 10 hours. And after in flight of 1:30. Days before too.

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Before the update the app could even keep the plane on cruise even losing the connection for several minutes and reconnecting after. Now the app can not stand even 1 minute without connection.

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