App crash

Hi everyone,

I have been using Infinite flight with the new update and I love it.
However, with this new update, I have experienced more app crashes related to slower(but tolerable internet connections) as well as when switching camera views.

I’ve tried reinstalling the app(twice so far) and I ensure that I restart my device before each flight.

I am not sure if it is related to me running IF assistant concurrently while using the app.

My device: iPad 2018(6th gen)
iOS: 12.4
App version: 19.3
Memory on device: 17GB out of 32GB

Any assistance will be greatly appreciated.

Kiz

Maybe try doing clear scenery cache, it’s found in settings->general at the bottom

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I will try out your solution for now being the only thing I haven’t done in awhile. If it doesn’t work out, I’ll get back to you. Thanks.

Alrighty then, I believe someone else had the same issue after installing the 19.3 update

Simply restarting your device with IF closed in the background after every flight is a good thing to do as well:) Prevented my older phone from ever getting slow:)

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That is what I always do. I close all the apps then restart my device.

@TransportForLife I don’t think clearing the cache sorts out the crashing issue as this is not related to the scenery loaded into the device.

While this is happening (while switching cameras, whatever ) be sure to check out this list of suggestions in order to prevent any further crashes done by your device. The information is found from the support FAQ for all Android and iOS users.

”What Do I do if I experience App crashing or lag?”

General tips regardless of device:

  • Turn Limit Frame Rate ON (box should be ticked) if you notice that your device tends to heat up or if you are experiencing lag. A device that heats up too much is more likely to suffer performance degradation which could lead to lag and app crashes.
  • Infinite Flight doesn’t take up a specific amount of storage, it can change depending on the area you’re flying in etc. We therefore recommend that you always have at least 1GB of storage available on your device.
  • Before longer flights, it is advised to reboot your device and close any apps running in the background to enhance your experience.
  • It is possible to fly and charge the device at the same time. The key to this is to use less power than being charged. One way to accomplish this is lower your screen brightness and ensure Infinite Flight’s low power mode is enabled.
  • Disable active ad or message blocking apps
  • Don’t modify, “Root”, or “Jailbreak” your device
  • Use a strong WiFi network within a relatively close proximity to your device
  • Lower Infinite Flight graphics and performance settings
    1. Lower the Rendering Resolution setting.
    2. Disable Anti-Aliasing.
    3. Lower the Rendering Quality setting.
    4. Lower the Texture Quality setting.

At any point if you’re experiencing decreased performance, “Limit frame rate” should always be ticked. This setting can have a great negative impact on performance unless your device is considered high performance.

General iOS tips:

  • One great thing to do before launching Infinite Flight, is to perform a soft restart of the device. This is a quick and reliable way of making sure your device is operating at peak efficiency. This is done by holding down the power/lock button until you see “Slide to power off”. Then hold down the home button until you’re returned to the home screen. For iOS devices without a Home button, a restart is recommended as the soft restart feature does not exist on those.
  • Make sure you don’t have “Low power mode” on your iPhone. If you have, the battery icon in the top right corner is yellow. This can be deactivated from Settings -> Battery, or from “Control Center” depending on how you have it set up. Having “Low power mode” enabled while using Infinite Flight could result in a performance degradation.
    Note : This is not the same as “Low power mode” in Infinite Flight. This is a device function.

General Android tips:

  • Make sure you have Android Battery Saver disabled. Having this enabled can cause a lot of degradation in terms of both storage, performance and network.
  • Newer Android devices may work fine with Anti-Aliasing on. Turning this off can help performance for older/less powerful Android models.
  • Some devices (ie Samsung) may have a Game Tuner app to enhance the performance of games. While some users have not seen an issue there is a number who have. It is best to run IF by itself instead of through a game tuner.

If none of the suggestions above helps:

As a final resort, reset the device to factory settings. Be sure to back up all important data on your device first.

4 Likes

I think you should try what @Kuba_Jaroszczyk was saying, my solution is really only for scenery scenarios like you “just fell under the ground” or “there is a massive pothole” or “the whole airport/runway is not appearing”

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I’ll adjust my graphics settings then. At this point I think it is the anti-aliasing feature that’s the culprit.

Yeah, unless you have a good OS and phone/tablet (like maybe Samsung galaxy S10 or iPhone X or iPad 6th generation) with 1GB then there should be no problems with anti-aliasing

@TransportForLife please read what the OP has said already. Well they don’t want to work atm the moment. He has an ipad 2018 6th gen. 17GB out of 32GB used

I’ll just try it out as a precaution.

1 Like

Oh yes sorry

I don’t know if it is related to you using live because I have no problems as I have only been using solo as I have no subscription

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