App Crash


#1

My friend is trying to buy the pro version to be able to play with me, when he tries to select the month, it says error and then it kick him out of the game. Plz fix it


#2

Device? OS? Have you tried a restart? Delete and reinstall the app?


#3

Try having him sign in on another device


#4

Hi, do you know what device your “friend” is using?


#5

He has an iPad iOS 11


#6

Google or facebook? is your account confirmed


#7

Which iPad? Pro? 2017? Original? Air?


#8

Have your tried deleting IF and then reinstalling it?


#9

Hello, I see you are new to the forums. To enable us to help you today in the #support category please provide as much information as possible e.g describe the issue in detail, device specs and also efforts that you have tried to undertake to solve this issue.
For more access the link below
Hello, I see you are new to the forums. To enable us to help you today in the #support category please provide as much information as possible e.g describe the issue in detail, device specs and also efforts that you have tried to undertake to solve this issue.
For more access the link(s) below


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Ask your friend to try the following

  • Avoid running other apps while Infinite Flight is on.
  • To restart his device regularly to keep the RAM(Random Access Memory) fresh.

If all the steps above fail he can try to reinstall the app as suggested by @CathayPacific

Good day!
✈️😌
Kizz.


closed #10

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