App crash beta

Your Callsign

Was your account linked with IFC in-app at the time of the issue?

No

Version Information

20.2 (465)

Device Information

Nexus 9
Android 7.1.1

Summary

App is crashing for some reason don’t know why?

Steps to reproduce

  • Launch IF
  • Step 2
  • Step 3

Expected results

App opens

Actual results

App doesn’t open

More Information

Add any relevant information here (and attach pics and logs if available. If a video is required, do not upload directly to the forum - please use a video streaming service like YouTube, ensuring the link is unlisted)

Did you try restarting? Also some of the fields are missing for the template

I closed the app and tried again. Didn’t work. Should I redownload?

Try restarting your device before uninstalling IF, maybe that’ll fix it

Ok don’t want to loose my history.

You won’t lose any of your stats for IF.

Still didn’t work

Is your device definitely the Nexus 9?

Nexus 9? It’s an iPad!

Make sure you state that please :) We are not telepathic

3 Likes

I have an iPad

There are a lot of iPads. What iPad? What iPadOS version? Saying “I have an iPad” is just as vague as saying “I play Infinite Flight on my phone”.

2 Likes

Sorry new to this.

We all are at some point, but a good start would be to follow the template to the letter. All the information requested are easily available on your device.

I have an older OS. Should I download the new one?

Which version do you have? Please be specific

That is up to you.

We need to know

  • what device and os are you on
  • steps taken to cause the crash. Did it crash just tapping on the icon or did you press a few things and it crash when you tap fly. etc. Please be as specific as you can.

It crashed upon tapping the icon yes. It also shows a yellow/orange dot on the left side of the application. I don’t know what OS virsion I have but I can upgrade that as well.

Go to Settings -> General -> About and then look at “Software Version”. This is your iPadOS version. Below that, is a “Model Name”. This will be the name of your specific iPad. Please reply with both of these pieces of information.

1 Like

11.2.2 is the virsion and it doesn’t tell me what iPad I am sorry about this.