AP + Persistent Issue

Support
1

Hello,

This issue has been happening more than usual, to the point where I can’t successfully land medium/long haul flights after using AP+.

Basically every time I go back to end the flight, I spawn where I left off even tho when I exit it shows the entire distance I actually did. What’s happening haha ? I expected a hotfix update by now, like how are y’all doing your long hauls, I haven’t been able to do one for the last couple of days rip.

Anyways , thanks for the help in advance

happy flying !

Device: IPad A16
Operating system: IPadOS 26.4.2

2

Hello!

We’re aware of this issue that’s happening for a subset of users. It’s being investigated!

Sorry for the inconvenience!

3

Hey!

We pushed one potential fix earlier tonight.
When you have a chance, give it a go :slight_smile:

4

Sounds great! I’ll do a long haul tonight and I’ll let you know how it went. Your reply is much appreciated!

5

I had the same.. i flew 12 hours EGLL - RJAA. 1 hour before landing i joined back in to make my STAR and APP ready to Land. I went back to AP+ and closed the app again. Then i came back to land the flight but the flight is gone i have to start again at EGLL… my flight is deleted in AP+… :frowning: Logbook only shows EGLL - EGLL 12hours

6

According to another user’s answer, if you change the time, the flight will be normal.

7

The time on my device? Or what do you mean?

8

That’s not a fix and randomly worked one time. Move on.

9

Update:

Good news and bad news, one long haul went well, but I just logged on to land my latest long haul and the problem was still there, I respawned at the start of the flight :frowning:

10

Which flight was the one that “reset”?

11

It was a YSSY - EHAM flight in an A350.

12

Same. I was having a hope for today but still doing it. I will try today another long flight, its frustating

13

This my mean problem. After every long flight its respawned at the last saved point in AP+ after i leaved the sesion.

14

@NH-77 @SAPPHIRE

Could you try using the Open Beta?
And when it happens, please go to Settings → Tap “Send current log” in the top right.

Let us know when you have :slight_smile:

15

@NH-77 @SAPPHIRE

When you’ve experienced this - could it have been that your flight plan consisted of 2 things and those two things alone;

Departure airport and arrival airport?

16

Yes. I always play just departure and destination, 30 mnts to dst i set the proces etc.

Its seems fixed, been 3 days without any problem

17

Just happend to me. VHHH-LEMD. When it was 30mnt to dest i entered the server and respawned me at the last ponit saved before i leaved the server, so sad

I thought it was fixed

18

Hmm interesting, it actually could be a reason. For the last couple of flights, I’ve had more waypoints than the Dep/Arri airports and haven’t experienced the issue. I’ll keep an eye on that.

19

File proper flight plans and you should have better luck :slight_smile:

It’s not fixed, but we have a couple of fixes pending.

21

I’ll try, but being honest the last 2 days i been setting just dep/dest in flight plan and ended successfully. I dont think its the main problem.