Device: iPad Pro
Operating system:latest iOS
I think it means you had 2 hours in game and the rest were not? Or did you stay in game the whole flight? And idk about the fpl
Yea, that part is right but the other part had no time for AP+, it should’ve been around 15-16 other hours. Total flight time was credited at 2 hours and it should’ve been around 18 hours.
I mean you had 2 hours in game, then turned off your device with AP+ on?
This thing is still not fixed…. I had the same problem again a few days ago : AP+ time not logged during a long haul…. Only 1h30 logged during manual time…. This is getting ridiculous and really annoying…
Yea, I feel you.
This is a known issue. The support team has asked me to send an email when I encounter this, so it’s probably a good idea for you to do too for record-keeping - [email protected].
Alright i now see what you mean. I did a 3 hour flight from KPNS to KTPA, but with a stop in KATL. I only got <2 hours of time. Were basically wasting hours of our time for absolutely nothing…
This is a known issue, yes.
The problem is - it’s something that happens occasionally, for some users. Not for all users and not every flight. So it’s a tricky one to track down.
But, next time any of you do experience this.
Go to “Settings” → “Send log” in app.
Tag me or something so I can check.
I’ve been getting these random AP+ bugs as well (subjectively more often when I resume a flight near the AP+ expiration) but honestly didn’t bother reporting it so far and kinda accepted the occasional loss of flight time. ![]()
Edit: Sometimes (rarer than the flight time loss) I also face the issue of not being able to finish an AP+ flight. I landed correctly at my destination but when I exit the AP+ flight, it is not gone but still shown as an AP+ flight to be resumed and the only option is to push the delete icon which as a result leads to a flight (time) loss.
Wow, never had the second one happen to me yet. That’s actually crazy. I get what you mean by just taking it in stride once in a while unfortunately, that’s what we’re going to have to do. I would say still report it just for logs, even if they can’t do anything than at least it could assist in future efforts in resorting these issues. Thanks for your feedback. Heres an email for the support team [email protected] . Hope this helps!
