Aircraft not able to take off

I have been attempting to take off from LAX today with the A330 and then the A350. Both times, the aircraft’s were not able to rotate. I checked my ailerons and rudder and they would not move. I tried to look in settings at the controls and reset everything to default and that did not work either. I attempted to shut the app down and try again, but still the same results. Any suggestions?

iPhone 13 Pro Max
OS: 16.2

Hello!

Did you calibrate your device before takeoff?

If so, attempt to restart your device and see if that works.

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No no no. Restart device FIRST.
This is always the last resort.

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Message revised, apologies for the mistake…

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Okay let me try and restart device and follow up with results.

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That fixed the issue. Thanks for the help!

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Anytime! Have a great day!

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