I had to reboot my device and now when I try to log back in it tells me i have no active account. I’m current so i can’t figure out what the issue is…can someone help?
I am current until May 15th
If you are trying to login in Infinite Flight and there’s a message showing up that you have no account:
Check:
- that you use your correct username and that you’ve spelled your username in the right way
- that you chose the correct login method (Google or Facebook)
If you are logged in and it’s telling you that you have no active subscription:
Please provide your callsign and display name. Moderators can check your subscription status with this information
Could you maybe send a screenshot of the error message? It would be helpful for us to help you.
1 Like
I think you are using a wrong account. Look at the top right corner. It says 0 Flight Time and 0 XP.
Is it possible that you may have confused two gmail accounts?
1 Like
my log book is still there but can’t get back in
Your logbook is saved locally on your device, as @Marc said you are most likely logged into the wrong account, looking at your stats in the top right corner.
1 Like
Okay I used google instead of facebook to log back in and it worked …thanks for the help everyone!
1 Like
You’re welcome, and Happy Landings!
1 Like
Great! Remember to mark DasMarc reply as the solution, there should be a tick box under the reply. :)
2 Likes
you were right…logged back in now…thank you