Odd problem after I changed my subscription from monthly to yearly. My account does not recognise it.
I paid while the account was logged in at the time.
I know this because I’ve tried a few troubleshooting tips such as restarting the device and uninstalling/reinstalling the app.
When I re-installed the app the game did recognise that I had pro, but when I logged into my account it only said ‘get pro’.
So the payment did go through fine and it seems more like a linkage problem.
Really what I’m asking for is whether or not I can use my old account because I have quite a lot of XP and Grade 3 and it would be a shame to lose several months of work.
I have heard about merging accounts and I’m happy with a solution that lets me keep my statistics while being able to use pro.