Account cannot be found

Support
1

Hi, I have a problem, don’t know who to reach out to:

I have an account on Level 3, switched to Ipad, but cannot find my account there under my e-mail and just find, don’t know why, an old one with level 1.

When I click on "switch account” and click on “sign in with infinite flight”, it doesn’t show a log in site it just shows the site attached so I only can click “authorize ”.

Apple ID and the email for my correct IF account are the same, could someone just reach out and help me sort this please? Thanks!

2

Hello!

It looks like you had it linked to a blank account.
So try linking it now in the app where you have access to the subscription and after that you should be all ok!

3

Yess worked! Thank you

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