A quick survey on connectivity issues

1

I’ve been seeing alot of connectivity issues on the IFC recently and I wanted to know if you guys use cellular or dedicated internet (internet/wifi box)

  • Cellular network (moblie data)
  • Wifi/internet
0 voters

Did you try to deleting and reinstall the game

  • Yes
  • No
0 voters

Did it work

  • Yes
  • No
0 voters

Did you try using a vpn

  • Yes
  • No
0 voters

And if you said yes did it work

*only answer if you tried using the vpn
  • Yes
  • No
0 voters

Also what server are these issues happening on

  • Expert server
  • Training server
  • Casual sever
  • All
0 voters

Is your wifi/internet stable

  • Yes
  • No
0 voters

How long has this issue been happening for

  • Few days ago
  • Few weeks ago
  • Few months ago
  • I’m not sure/i don’t know
0 voters

Have you found a fix for this issue (this might not work for all users)

  • Yes (please share in the comments)
  • No
0 voters

Hopefully this helps on what is currently going on for some users and also hope that you will find a solution to this

Thanks for answering the survey and stopping by
Enjoy your day/night

2 Likes
2

I find it mostly happens due to poor internet commection, and on expert server. Probably because i only play on expert…

1 Like
3

Thanks for the feedback

4

Not to rain on the parade that is your polling, but the results won’t say much.

a) Most people only use one server. I never use the Training Server, for example, which doesn’t mean there’s an strictly-Expert Server issue if I have connectivity problems.

b) As for the speed of internet, two things. A slow internet speed doesn’t highlight Infinite Flight connection issues—just individual connection issues. Also, what’s fast?

1 Like
5

Yeah your right it’s my first time doing these type of poles and yeah thanks for the feedback

6

It’s a good vox populi, but not really a basis for measuring connection issues.

Depends what you want from the polling. Hope you find out what you wanted to!

1 Like
7

Thanks any suggestions for the poll by any chance to make the data more readable and accurate

8

I honestly have no idea how one might gather new information on the issue via a poll.

It’s known well enough that server issues are worse when server stress is worse (e.g., during events).

I would also imagine many ‘connection issues’ are people unwittingly blaming Infinite Flight when they have issues on their end (e.g., a network with many devices connected). Even I was blaming Infinite Flight instead of basic troubleshooting at times.

1 Like
9

Oh ok ill add new polls that say for example “did you try to delete and reinstall that app again” etc thanks this means alot

10

We kind of already know the root causes of this and are trying to find ways to work around it though. Not a straightforward thing to do…

VPN’s, high latency/ping, instability, limitations set by the ISP’s etc :)

1 Like
11

Interesting. How do VPNs affect Infinite Flight?

1 Like
12

Not really in a place to explain how VPNs work and what they do ;)

1 Like
14

That makes sense.

15

Oh ok thanks you can close this if you want to
And thanks for your help