Hello there I linked my account to infinite flight and it seems to me that it hasn’t recognized that I purchased pro on Phone on iPhone 15, must I also make an account on iPhone 15 too.
iPad: IPad Air
Hello, sorry to hear you are having issues with a pro subscription. When you bought pro were you logged in with an ifc account? When you aren’t logged in it adds it to a default account not your ifc one. If you weren’t logged in, no worries just contact @ schyllberg or email infinite flight support and they should be able to transfer the sub for you.
Your account was linked to a blank account. Not to an active one.
What’s your current callsign?
I have pro but not signed in in IFC On iPhone
Yes that much is understood.
But as I asked;
What’s your callsign? :)
Call sign is RA-33342
There’s no account in our system with that callsign?
Oh sorry it is KLM 175
I’ve again deleted the blank account that you linked a few minutes ago and have now linked it manually to the correct account.
You should be able to access it now.
I’m trying to sign in to infinite flight since I logged in on IFC on IPhone
Ok let me try
Ok it’s in now I have to fix it on iPad to link to the pro subscription
No, you should not link anything.
If it doesn’t sign you in automatically, just tap “GET PRO” → More options → Sign in with Infinite Flight. That’s all you have to do :)
It’s complete and now is working now. Thanks for the help
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