A close call at work | What you can learn from my critical mistake

Hi everyone,
I normally post happy stuff on here, but I though I’d give some information to anyone wishing to become a ramp agent, and for those currently working in an airport already.

This is an actual experience that really happened. I’m sharing my experiences to everyone so you don’t have to face what I faced, and I was EXTREMELY lucky that I’m still working at an airport. I love my job as always, but this one made me stop and think about what I should have done.

Today, I was doing lavatory on a Boeing 767. It was a moment where I had to get things done quickly. Since I’ve really never been in a high stress situation, I felt very rushed and a lot of miscommunication happened as well.

Normally, another person has to be with you to guide you out and away from the airplane

In this case, that did not happen. No one was with me.

I ended up accidentally driving UNDER the fuselage of the airplane. Yes I’m not lying, this really did happen

Now, think about the thousands of possibilities and outcomes that could have happened, but thankfully did not happen.

The lavatory truck is small, and the port is in the very back, so it was at a reasonable distance where there was no danger to the aircraft, but due to the fact I was being hurried, I never realized my mistake until someone told me to step out and told me what I have done wrong.

Of course, I panicked and began to apologize profusely.

Because I did not hit anything (a big sigh) I got off with a single warning, unfortunately it will be documented, and I’m not sure if that stays on the record forever (probably does).

1 - Do not rush

Unlike me, I felt very rushed, and was told to move onto the next plane. I should have used my Common sense and called for someone to marshal me out.
While it was primarily my fault, there is also a problem where my coworkers did not spot me and did not stop me on time. Miscommunication was a small factor in this incident

2 - Communication is vital

Communicate!! It’s very important! Don’t just go, ask for help when you need it! Not only you, your coworkers also need to communicate with you too!

Let your coworkers know if you feel that they’re not communicating with you effectively to work safely.

I told my coworkers that they should have stopped me and not let me go on like that. Safety is our Number one priority, and I jeopardized myself since no one yelled on the radio for me to stop. I also failed to call for guidance when it was needed.

3 - situational awareness

Like driving a car, you should feel like you’re a part of the vehicle you’re driving.
The Lavatory cart I drove felt small but long, which is why I did not feel any imminent danger.

In the end, I was very lucky, and I learned a very valuable lesson, which I will not do ever again.

I still had a good time seeing the 747 that came behind the 767 I was working on, and I just had to take some pictures of the Queen of the skies.

Thanks for reading


Wow, you really are lucky.

Slightly triggered that the 747 is not on the line.


I’m glad that nothing happened and you didn’t get hurt! Good luck in the future!

1 Like

Glad that all is okay. I actually hope to become a ramp agent as one of my first aviation related jobs… as at my airport (KRIC), you have to have three years of previous aviation experience and an Associates or Bachelor’s Degree to become an Air Traffic Controller. So, by lavatory truck, I’m assuming it’s the truck that takes out all of the stuff out of the crapper, and into the truck to be brought to some type of sewage system?

1 Like

Best advice I’ll give you: don’t ever ever ever rush anything. When we rush we kill people. We have check list, Opsecs, manuals for a reason. Good for you for admitting your mistake but take a second, breath, don’t rush

1 Like

MaxSez: Just another “Honey Dipper” Lament… “Ramp Agent”NOT!

“Been there never done that”…

Yes. We take the toilet stuff out and dispose of it una special room just for that stuff. It can be stinky sometimes.

A tip is if you’re ever going to do a lavatory, step back a few so you don’t get splattered by it

1 Like

@Daniel_Cerritos. MaxSez: Tip… “Don’t eat the green ice” LOL.
G’day Max


Unfortunately it’s the only warning that I will get. I’m seriously lucky I got off with a warning.

You don’t know how much I contemplated about what happened when I sat in the Lavatory truck just thinking of how I was so lucky that nothing bad happened

Some people don’t get off Scott free sometimes. Even a mistake like I did can get someone let go.


Excellent story Daniel.

This is the real reason to why this such accidents happen. I never ever rush, whatever the situation in life I have (unless urgent).

By taking time I really know what i have in mind. Planning, working, cooperating, whatever. Even if I will be late for work because I got up too late, I will still find myself some time. If not, I will accept that I failed at some point, and will be improved. I am pretty sure that without rushing you will be able to successfully communicate with others and be aware at all times.

Wow, god has gave you such a great luck to you, not having to damage this queen jet.

It’s was the 767, not the 747 haha, that wouldn’t end very well at all if that plane was damaged

1 Like

Slow is smooth, and smooth is fast. Safety always comes first, at least in the eyes of OSHA.

Glad nothing bad happened, the important thing USB’s Rob learn from your mistakes

The 747 had one job at centre line.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.