All Nippon Airways flight 175 has spent 8 hours flying to where they started from after a passenger with a United Airlines ticket was somehow allowed to board the Japan-bound flight. The flight from Los Angeles International to Tokyo Narita operated by a B777-300ER aircraft turned around 4 hours into its 11-hour journey over the Pacific accumulating 8 hours of wasted time to get absolutely nowhere. To aircraft turned around due to “security procedures”. After arriving back to Los Angeles the passenger disembarked and how he was allowed to the aircraft in the first place. The passenger was reportedly going to Japan with his brother. The brother was flying with ANA, this bloke was going with United. Probably a mix up going to Model Chrissy Teigen was onboard saying this about the whole ordeal
They keep saying the person had a United ticket. We are on ANA. So basically the boarding pass scanner is just a beedoop machine that makes beedoop noises that register to nowhere— christine teigen (@chrissyteigen) December 27, 2017
ANA said, “We take great pride providing exemplary customer service, and on this flight, we failed to do so.”
The flight landed in Los Angeles at just after 7:30 pm on Boxing Day and departed this time for real at 3:22 am the following morning and landing safely in Japan at 7:07 am local. The aircraft experienced a delay of over 15 hours.
ANA B777-300ER at LAX photo credit