777-300ER Deleted

Support
#1
Hi there, Back when you could buy single planes on IF, I purchased the 777-300ER. About a year later I had to uninstall IF while i sorted out my iPad’s storage. However when I went back reinstalled IF, the 773ER was no longer there. Do you have any ideas of how I could fix this? Thanks, Charlie
#2

I believe there’s a “restore purchases” feature for this in the aircraft selections menu. check to see if that fixes the problem!

#3

Thanks for the advice!
But this did not work. I think I purchased it on a different account, but whenever I try to switch account, it only lets me switch to my IF community account, which I didn’t buy it on!

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#4

Any ideas on how I could fix this?

#5

Possibly you could email / contact support about that one

#6

I think because of the amount of changes that IF went through the Aircraft process had changed to legacy Aircraft and normal aircraft and because of that there’s no single aircraft purchase, you could attempt to contact Support about this but I don’t know if you’ll have much luck.

#7

This wouldnt be the issue, When first joined IF I purchased the 77W, 78X and a320 and during now when my subscription isnt active I still am able to fly these.

#8

@Charlieoverend contact support@infiniteflight.com and they can hopefully sort you out.

#9

@BennyBoy I have just done this. Thanks!

1 Like
#10