As Infinite Flight continues to expand its library of 3D airports, the need for a streamlined way to report scenery issues has become more important than ever.
With the sheer number of 3D airports whipped up by our amazing scenery editing team, there’s undeniably going to be a few issues that slip through the testing. The biggest example I can think of are jetbridge errors - at a major airport, with hundreds of spawns, it’s likely a few will be problematic.
As of now, there’s not really a clear and cohesive way to report these problems. Currently, it seems like the most popular method is to post a Support topic. To me, it feels pretty inefficient to create a whole topic for one problem that doesn’t really even perfectly fit with the category’s use. I’ve also sent a message to IFAET supervisors, but at least to me, that seems pretty disorganized.
It seems like, in years past, there was a Google Form for reporting such problems. That form is long gone, but it seems like something worth bringing back, as it seemed like it worked pretty well.
I’m curious - does anyone echo this sentiment or have any other ideas?
Would be nice to go back to that google form. I think the easiest way to fix this issue is to contact the people who made the airport. Every 3D airport has the contributors on it so reaching out to them privately on the IFC could help minimize the Support topics created
Another option could be (I don’t know whether it would be possible though) to create a sub-section of the Support category specifically for airport-related issues.
“Frankly, a Support topic is easier since we can directly link the report to the airport’s thread—a DM would restrict visibility to the Editor(s).”
We have no plans to change how we handle reports. Consolidation on the forum is the most effective, even if it doesn’t appear that way. Reviewers have additional ways to communicate reports internally.